Ticket No. Status Ref No. Nature Type Source Feedback History
25012815001424 Closed 19151736518500 Non-Line Complaints Detection Bill Walk In Customer Satisfied Closed SDO | SDO HASANABAD | 30 Mar 2025 05:06:00pm
Resolved METER IS PDISC.4 MONTH. BILL IS CORRECT PLEASE PAY THE BILL | SDO | SDO HASANABAD | 1 Feb 2025 03:08:05pm
Pending Ticket Assigned | SDO | SDO HASANABAD | 28 Jan 2025 01:09:19pm
New Ticket Registered | 28 Jan 2025 01:08:44pm
25011715000005 Closed Reopened (1) 19151736518500 Line Complaints Damaged Meter NEPRA Mobile Unsatisfied Closed XEN | XEN B.ZAKRIA(MUSA PAK) | 18 May 2025 10:10:34am
Resolved SDO reported that consumer has told to get check his internal wiring from some expert electrician because e/meter of consumer is working properly. | XEN | XEN B.ZAKRIA(MUSA PAK) | 16 Feb 2025 09:57:32pm
Resolved SDO reported that consumer has told to get check his internal wiring from some expert electrician because e/meter of consumer is working properly. | XEN | XEN B.ZAKRIA(MUSA PAK) | 16 Feb 2025 09:57:16pm
Pending Ticket Escalated | XEN | XEN B.ZAKRIA(MUSA PAK) | 16 Feb 2025 10:23:31am
Pending Ticket Escalated | SDO | SDO HASANABAD | 15 Feb 2025 04:23:31pm
Reopen Remarks Guided But Consumer not satisfied then complaint Reopen... | Tac | Tac HASANABAD | 15 Feb 2025 10:23:31am
Resolved SDO reported that meter was got checked found working ok.Consumer has been advised to get check internal wiring of his house from some expert electrician. | XEN | XEN B.ZAKRIA(MUSA PAK) | 18 Jan 2025 11:23:00am
Pending Ticket Escalated | XEN | XEN B.ZAKRIA(MUSA PAK) | 18 Jan 2025 12:31:31am
Pending Ticket Escalated | SDO | SDO HASANABAD | 17 Jan 2025 06:31:31am
Pending Ticket Assigned | Tac | Tac HASANABAD | 17 Jan 2025 12:31:31am
New Ticket Registered | 17 Jan 2025 12:27:31am
25011515000889 Resolved 19151736518500 Non-Line Complaints Defective Meter (1-phase) Web Unsatisfied Resolved METER IS PDISC. ERO FEDDID. FIRST HE WILL HAVE HIS RCO THEN HE WILL HAVE HIS METER CHANGED. THE METER IS SENT FOR LAB CHECKING. | SE | S.E MULTAN | 23 Feb 2025 05:06:45pm
Pending Ticket Escalated | SE | S.E MULTAN | 30 Jan 2025 12:56:12pm
Pending Ticket Escalated | XEN | XEN B.ZAKRIA(MUSA PAK) | 25 Jan 2025 12:56:12pm
Pending Ticket Assigned | SDO | SDO HASANABAD | 15 Jan 2025 12:56:12pm
New Ticket Registered | 15 Jan 2025 12:54:25pm
24122215000459 Resolved Reopened (3) 19151736518500 Non-Line Complaints Damaged Meter NEPRA Mobile Unsatisfied Resolved OK | Tac | Tac HASANABAD | 17 Feb 2025 04:31:50pm
Reopen Remarks guided consumer but consumer not satisfied so case reopen | Tac | Tac HASANABAD | 17 Feb 2025 12:27:48pm
Resolved SDO reported that site was checked by MI/LM and found meter in working ok position and consumer has been advised at his cell number to get check his internal premises wiring from some expert electrician. | SDO | SDO HASANABAD | 28 Jan 2025 09:09:26am
Pending Ticket Escalated | SDO | SDO HASANABAD | 27 Jan 2025 10:34:58pm
Reopen As per consumer: The issue not resolved so complain reopened. Please check it.......ASAP! | Tac | Tac HASANABAD | 27 Jan 2025 04:34:58pm
Resolved As per SDO report that consume e/meter has removed from site and sent to m&t lab for its precise checking and as per provision of result then necessary action may be taken accordingly. | SE | S.E MULTAN | 1 Jan 2025 11:40:02am
Pending Ticket Escalated | SE | S.E MULTAN | 1 Jan 2025 06:46:26am
Pending Ticket Escalated | XEN | XEN B.ZAKRIA(MUSA PAK) | 31 Dec 2024 12:46:26pm
Pending Ticket Escalated | SDO | SDO HASANABAD | 30 Dec 2024 06:46:26pm
Reopen Remarks guided to consumer, but consumer is not satisfied. So case reopened. | Tac | Tac HASANABAD | 30 Dec 2024 12:46:26pm
Resolved As per SDO report that meter is running properly,however for precise checking representative of M&T has been told at his cell number.After provision of M&T report then necessary action may be taken accordingly. | SE | S.E MULTAN | 27 Dec 2024 03:11:07pm
Pending Ticket Escalated | SE | S.E MULTAN | 24 Dec 2024 09:03:55am
Pending Ticket Escalated | XEN | XEN B.ZAKRIA(MUSA PAK) | 23 Dec 2024 03:03:55pm
Pending Ticket Escalated | SDO | SDO HASANABAD | 22 Dec 2024 09:03:55pm
Pending Ticket Assigned | Tac | Tac HASANABAD | 22 Dec 2024 03:03:55pm
New Ticket Registered | 22 Dec 2024 02:47:05pm
24072015000108 Closed 19151736518500 Non-Line Complaints Wrong Meter Reading Mobile App Satisfied Closed SDO | SDO HASANABAD | 11 Oct 2024 10:42:40am
Resolved The consumer may direct to concern office | SDO | SDO HASANABAD | 20 Jul 2024 02:40:30pm
Pending Ticket Assigned | SDO | SDO HASANABAD | 20 Jul 2024 02:28:59am
New Ticket Registered | 20 Jul 2024 02:24:24am
24072015000023 Closed 19151736518500 Line Complaints Wrong Meter Reading Call Center Satisfied Closed SDO | SDO HASANABAD | 11 Oct 2024 10:42:37am
Resolved The consumer may direct to concern office | SDO | SDO HASANABAD | 20 Jul 2024 02:42:46pm
Pending Ticket Assigned | SDO | SDO HASANABAD | 20 Jul 2024 12:41:15am
New Ticket Registered | 20 Jul 2024 12:38:41am
24071815000203 Closed 19151736518500 Non-Line Complaints Late/Non-Delivery of Bill Mobile App Satisfied Closed SDO | SDO HASANABAD | 27 Sep 2024 01:48:26pm
Resolved complent resalved. supply restord | SDO | SDO HASANABAD | 18 Jul 2024 08:29:10am
Pending Ticket Assigned | SDO | SDO HASANABAD | 18 Jul 2024 05:46:18am
New Ticket Registered | 18 Jul 2024 05:40:46am
24071815000200 Closed 19151736518500 Non-Line Complaints Meter Position Mobile App Satisfied Closed SDO | SDO HASANABAD | 26 Aug 2024 10:51:02am
Resolved complent resalved. supply restord | SDO | SDO HASANABAD | 18 Jul 2024 08:28:28am
Pending Ticket Assigned | SDO | SDO HASANABAD | 18 Jul 2024 05:39:20am
New Ticket Registered | 18 Jul 2024 05:38:15am
24071815000190 Closed 19151736518500 Leads / Requests/ Others Additional Transformer. Mobile App Unsatisfied Closed SDO | SDO HASANABAD | 11 Oct 2024 09:58:59am
Resolved complent resalved. supply restord | SDO | SDO HASANABAD | 18 Jul 2024 08:34:30am
Pending Ticket Assigned | SDO | SDO HASANABAD | 18 Jul 2024 05:33:39am
New Ticket Registered | 18 Jul 2024 05:32:58am
24071515002516 Closed 19151736518500 Line Complaints Fluctuation Call Center Satisfied Closed XEN | XEN B.ZAKRIA(MUSA PAK) | 20 Jul 2024 06:49:08pm
Resolved As per SDO report that e/supply of consumer has got been redressed and resolved. | XEN | XEN B.ZAKRIA(MUSA PAK) | 16 Jul 2024 11:21:50am
Pending Ticket Escalated | XEN | XEN B.ZAKRIA(MUSA PAK) | 16 Jul 2024 09:06:50am
Pending Ticket Escalated | SDO | SDO HASANABAD | 16 Jul 2024 03:06:50am
Pending Ticket Assigned | Tac | Tac HASANABAD | 15 Jul 2024 11:51:50pm
New Ticket Registered | 15 Jul 2024 11:48:52pm