Ticket No. | Status | Ref No. | Nature | Type | Source | Feedback | History |
---|---|---|---|---|---|---|---|
21020314000066 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed AS PER CONSUMER ISSUE RESOLVED THEN CASE CLOSE. | Tac | Tac G-9 |
3 Feb 2021 12:10:08pm Resolved Tac | Tac G-9 | 3 Feb 2021 11:07:51am Pending Ticket Assigned | Tac | Tac G-9 | 3 Feb 2021 10:54:28am New Ticket Registered | 3 Feb 2021 10:53:51am |
21011714000036 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed as per customer issue resolved so ticket closed. | SDO | SDO G-9 SECTOR |
17 Jan 2021 07:29:43pm Resolved SDO | SDO G-9 SECTOR | 17 Jan 2021 02:14:27pm Pending Ticket Escalated | SDO | SDO G-9 SECTOR | 17 Jan 2021 01:15:12pm Pending Ticket Assigned | Tac | Tac G-9 | 17 Jan 2021 10:00:12am Pending Ticket Assigned | Tac | Tac G-9 | 17 Jan 2021 10:00:12am Pending Ticket Assigned | Tac | Tac G-9 | 17 Jan 2021 10:00:12am New Ticket Registered | 17 Jan 2021 09:51:54am |
20112814000127 | Closed Reopened (1) | 13141232321600 | Leads / Requests/ Others | Loadshedding Schedule | Call Center | Feedback |
Closed ‘’ Verification SMS send ’’. | SDO | SDO G-9 SECTOR |
28 Dec 2020 09:53:03am Resolved SDO | SDO G-9 SECTOR | 3 Dec 2020 05:16:03pm Reopen as per customer 1 week ma 4 din baad light off ki jati he plz check it | SDO | SDO G-9 SECTOR | 3 Dec 2020 10:23:53am Resolved ptw | SDO | SDO G-9 SECTOR | 28 Nov 2020 11:08:42am Pending Ticket Assigned | SDO | SDO G-9 SECTOR | 28 Nov 2020 11:05:30am New Ticket Registered | 28 Nov 2020 10:44:20am |
20112114000212 | Closed | 13141232321600 | Line Complaints | Phase Issue | Call Center | Feedback |
Closed as per customer issue resolved so ticket closed. | Tac | Tac G-9 |
21 Nov 2020 05:07:50pm Resolved Tac | Tac G-9 | 21 Nov 2020 01:08:53pm Pending Ticket Assigned | Tac | Tac G-9 | 21 Nov 2020 12:20:00pm New Ticket Registered | 21 Nov 2020 12:10:32pm |
20111114000037 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed As per consumer issue resolved. | Tac | Tac G-9 |
11 Nov 2020 07:48:37pm Resolved Ptw | Tac | Tac G-9 | 11 Nov 2020 10:04:37am Pending Ticket Assigned | Tac | Tac G-9 | 11 Nov 2020 08:50:18am New Ticket Registered | 11 Nov 2020 08:47:36am |
20102914000054 | Closed Reopened (1) | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed as per customer issue resolved so ticket closed. | Tac | Tac G-9 |
29 Oct 2020 09:07:33pm Resolved Tac | Tac G-9 | 29 Oct 2020 10:45:41am Reopen As per customer issue not resolved please check it again .... | Tac | Tac G-9 | 29 Oct 2020 09:26:30am Resolved Tac | Tac G-9 | 29 Oct 2020 09:15:27am Pending Ticket Assigned | Tac | Tac G-9 | 29 Oct 2020 08:59:05am New Ticket Registered | 29 Oct 2020 08:57:16am |
20102714000067 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed As per customer issue resolved then complaint closed | Tac | Tac G-9 |
27 Oct 2020 01:24:55pm Resolved ptw 2pm | Tac | Tac G-9 | 27 Oct 2020 09:25:53am Pending Ticket Assigned | Tac | Tac G-9 | 27 Oct 2020 09:24:32am New Ticket Registered | 27 Oct 2020 09:23:57am |
20091714000507 | Closed | 13141232321600 | Non-Line Complaints | Electrical Safety | Call Center | Feedback |
Closed as per customer issue resolved then complain close. | SDO | SDO G-9 SECTOR |
18 Sep 2020 02:32:30pm Resolved SDO | SDO G-9 SECTOR | 17 Sep 2020 04:04:07pm Pending Ticket Assigned | SDO | SDO G-9 SECTOR | 17 Sep 2020 03:10:56pm New Ticket Registered | 17 Sep 2020 03:05:02pm |
20082414000361 | Closed Reopened (1) | 13141232321600 | Line Complaints | Fluctuation | Call Center | Feedback |
Closed Tac | Tac G-9 |
13 Sep 2020 11:15:31pm Resolved kindly take it is on hold | Tac | Tac G-9 | 24 Aug 2020 05:58:12pm Reopen As per consumer, issue is not resolved yet, check it soon again. | Tac | Tac G-9 | 24 Aug 2020 05:16:33pm Resolved Tac | Tac G-9 | 24 Aug 2020 11:47:17am Pending Ticket Assigned | Tac | Tac G-9 | 24 Aug 2020 10:52:17am New Ticket Registered | 24 Aug 2020 10:51:41am |
20081714001715 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed Tac | Tac G-9 |
22 Aug 2020 07:27:25pm Resolved Tac | Tac G-9 | 17 Aug 2020 10:49:51am Pending Ticket Assigned | Tac | Tac G-9 | 17 Aug 2020 09:55:02am New Ticket Registered | 17 Aug 2020 09:39:45am |