Ticket No. | Status | Ref No. | Nature | Type | Source | Feedback | History |
---|---|---|---|---|---|---|---|
191218140967 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed as per consumer issue resolve so complaint close | Tac | Tac G-9 |
21 Dec 2019 08:15:32pm Resolved Issue resolved | Tac | Tac G-9 | 18 Dec 2019 04:23:41pm Pending Ticket Assigned | Tac | Tac G-9 | 18 Dec 2019 02:46:40pm New Ticket Registered | 18 Dec 2019 02:42:29pm |
191111140049 | Closed | 13141232321600 | Line Complaints | Fluctuation | Complaint Office | Feedback |
Closed ISSUE IS RESOLVED SO CASE CLOSED | Tac | Tac G-9 |
11 Nov 2019 05:56:13pm Resolved issue resolved | Tac | Tac G-9 | 11 Nov 2019 11:15:27am Pending Ticket Assigned | Tac | Tac G-9 | 11 Nov 2019 08:07:14am New Ticket Registered | 11 Nov 2019 08:04:31am |
191109140244 | Closed Reopened (1) | 13141232321600 | Leads / Requests/ Others | Loadshedding Schedule | Call Center | Feedback |
Closed SDO | SDO G-9 SECTOR |
29 Nov 2019 06:32:00pm Resolved SDO | SDO G-9 SECTOR | 21 Nov 2019 05:52:17pm Reopen As per customer issue not resolved. | SDO | SDO G-9 SECTOR | 21 Nov 2019 11:59:01am Resolved SERVISE J JOINT JELL GIYA THA | SDO | SDO G-9 SECTOR | 10 Nov 2019 03:13:25am Pending Ticket Assigned | SDO | SDO G-9 SECTOR | 9 Nov 2019 09:56:19am New Ticket Registered | 9 Nov 2019 09:54:52am |
191031140140 | Closed | 13141232321600 | Leads / Requests/ Others | Loadshedding Schedule | Call Center | Feedback |
Closed Resolved | SDO | SDO G-9 SECTOR |
9 Nov 2019 09:27:59am Resolved SDO | SDO G-9 SECTOR | 31 Oct 2019 05:56:28pm Pending Ticket Assigned | SDO | SDO G-9 SECTOR | 31 Oct 2019 08:43:45am New Ticket Registered | 31 Oct 2019 08:42:50am |
191028141181 | Closed Reopened (1) | 13141232321600 | Line Complaints | Power Outage | Complaint Office | Feedback |
Closed As per customer issue resolved then case closed. | Tac | Tac G-9 |
2 Nov 2019 11:36:56am Resolved ISSUE RESOLVED | Tac | Tac G-9 | 29 Oct 2019 05:00:16pm Reopen issue is not resolved kindly check it | Tac | Tac G-9 | 29 Oct 2019 02:43:49pm Resolved Issue resolved | Tac | Tac G-9 | 28 Oct 2019 07:11:08pm Pending Ticket Assigned | Tac | Tac G-9 | 28 Oct 2019 06:05:10pm New Ticket Registered | 28 Oct 2019 05:58:24pm |
191026140259 | Closed Reopened (2) | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed as per customer issue resolved so case closed... | SE | S.E ISLAMABAD |
6 Nov 2019 01:36:36pm Resolved SE | S.E ISLAMABAD | 2 Nov 2019 02:02:35pm Pending Ticket Escalated | SE | S.E ISLAMABAD | 1 Nov 2019 11:56:19am Pending Ticket Escalated | XEN | XEN ISLAMABAD-II | 31 Oct 2019 05:56:19pm Pending Ticket Escalated | SDO | SDO G-9 SECTOR | 31 Oct 2019 11:56:19am Reopen As per Customer issue is Not resolve | XEN | XEN ISLAMABAD-II | 31 Oct 2019 08:41:19am Closed case closed | XEN | XEN ISLAMABAD-II | 27 Oct 2019 12:34:12pm Resolved Wapda supply ok | XEN | XEN ISLAMABAD-II | 27 Oct 2019 11:37:12am Pending Ticket Escalated | XEN | XEN ISLAMABAD-II | 27 Oct 2019 06:57:42am Pending Ticket Escalated | SDO | SDO G-9 SECTOR | 27 Oct 2019 12:57:42am Reopen issue not resolve so ticket open | Tac | Tac G-9 | 26 Oct 2019 09:42:42pm Resolved Shut down tha area chal gya ha | Tac | Tac G-9 | 26 Oct 2019 02:12:34pm Resume Shut down tha area chal gya ha | Tac | Tac G-9 | 26 Oct 2019 02:12:03pm Onhold feder pr parmat ha | Tac | Tac G-9 | 26 Oct 2019 10:57:45am Pending Ticket Assigned | Tac | Tac G-9 | 26 Oct 2019 10:33:37am New Ticket Registered | 26 Oct 2019 10:32:48am |
190729140046 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed Ticket Migrated |
2 Oct 2019 01:12:02pm |
190713140637 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed Ticket Migrated |
2 Oct 2019 02:51:41am |
181211140305 | Closed Reopened (1) | 13141232321600 | Line Complaints | Power Outage | Complaint Office | Feedback |
Closed |
12 Dec 2018 10:31:30am Resolved Case resolved as per officer. through sms | 11 Dec 2018 06:34:27pm Pending ISSUE NOT RESLOVE AS PER CUSTOMER | 11 Dec 2018 04:29:46pm Resolved 03321295036 as par officer issue resolved through sms | 11 Dec 2018 03:21:48pm Pending job is not performed on time, system escalated | 11 Dec 2018 03:00:38pm Pending | 11 Dec 2018 11:39:58am New Ticket Migrated / Registered | 11 Dec 2018 06:38:17am |