Ticket No. Status Ref No. Nature Type Source Feedback History
24052826000166 Closed 02262140021870 Line Complaints Power Outage SMS Unsatisfied Closed XEN | XEN KHYBER | 30 May 2024 01:47:17pm
Resolved XEN | XEN KHYBER | 29 May 2024 07:29:29am
Resolved XEN | XEN KHYBER | 29 May 2024 07:29:28am
Pending Ticket Escalated | XEN | XEN KHYBER | 29 May 2024 04:22:00am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 28 May 2024 10:22:00pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 28 May 2024 07:07:00pm
New Ticket Registered | 28 May 2024 07:06:15pm
24052826000100 Closed 02262140021870 Line Complaints Fluctuation SMS Feedback Closed XEN | XEN KHYBER | 10 Jun 2024 10:33:12am
Resolved XEN | XEN KHYBER | 29 May 2024 07:35:12am
Resolved XEN | XEN KHYBER | 29 May 2024 07:35:11am
Pending Ticket Escalated | XEN | XEN KHYBER | 28 May 2024 09:59:13pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 28 May 2024 03:59:13pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 28 May 2024 12:44:13pm
New Ticket Registered | 28 May 2024 12:43:06pm
24052726000162 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 29 May 2024 03:56:18pm
Resolved XEN | XEN KHYBER | 28 May 2024 11:31:42am
Resolved XEN | XEN KHYBER | 28 May 2024 11:31:42am
Pending Ticket Escalated | XEN | XEN KHYBER | 28 May 2024 09:08:25am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 28 May 2024 03:08:25am
Pending Ticket Assigned | Tac | Tac HAYATABAD | 27 May 2024 11:53:25pm
New Ticket Registered | 27 May 2024 11:52:02pm
24052626000080 Closed 02262140021870 Line Complaints Low/ High Voltage - Short Term SMS Feedback Closed XEN | XEN KHYBER | 9 Jun 2024 10:58:07pm
Resolved resolved | XEN | XEN KHYBER | 27 May 2024 12:45:28pm
Pending Ticket Escalated | XEN | XEN KHYBER | 27 May 2024 12:29:56pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 26 May 2024 06:29:56pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 26 May 2024 12:29:56pm
New Ticket Registered | 26 May 2024 12:28:41pm
24052426000095 Closed Reopened (5) 02262140021870 Line Complaints Power Outage SMS Satisfied Closed SE | S.E KHYBER CIRCLE | 27 May 2024 06:50:56pm
Resolved resolved | SE | S.E KHYBER CIRCLE | 27 May 2024 12:45:05pm
Pending Ticket Escalated | SE | S.E KHYBER CIRCLE | 27 May 2024 09:57:45am
Pending Ticket Escalated | XEN | XEN KHYBER | 26 May 2024 03:57:45pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 26 May 2024 09:57:45am
Reopen issue still not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 26 May 2024 06:42:45am
Resolved XEN | XEN KHYBER | 26 May 2024 06:31:18am
Resolved XEN | XEN KHYBER | 26 May 2024 06:31:18am
Pending Ticket Escalated | XEN | XEN KHYBER | 26 May 2024 05:50:47am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 25 May 2024 11:50:47pm
Reopen According to the user, the issue has not been resolved. | Tac | Tac HAYATABAD | 25 May 2024 08:35:47pm
Resolved SDO | SDO HAYATABAD | 25 May 2024 08:18:42pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 25 May 2024 08:02:31pm
Reopen According to the user, the issue has not been resolved. | Tac | Tac HAYATABAD | 25 May 2024 04:47:31pm
Resolved Tac | Tac HAYATABAD | 25 May 2024 04:37:32pm
Reopen As per customer issue still not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 25 May 2024 01:42:57pm
Resolved Resolved | Tac | Tac HAYATABAD | 25 May 2024 01:37:23pm
Reopen As per consumer issue not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 25 May 2024 10:54:06am
Resolved XEN | XEN KHYBER | 25 May 2024 10:30:21am
Pending Ticket Escalated | XEN | XEN KHYBER | 25 May 2024 12:04:25am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 24 May 2024 06:04:25pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 24 May 2024 02:49:25pm
New Ticket Registered | 24 May 2024 02:41:44pm
24052326000130 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 26 May 2024 11:49:36pm
Resolved resolved | XEN | XEN KHYBER | 24 May 2024 09:50:35am
Pending Ticket Escalated | XEN | XEN KHYBER | 24 May 2024 07:43:21am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 24 May 2024 01:43:21am
Pending Ticket Assigned | Tac | Tac HAYATABAD | 23 May 2024 10:28:21pm
New Ticket Registered | 23 May 2024 10:27:38pm
24052326000105 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed call dialed but no response so complaint close   | Tac | Tac HAYATABAD | 24 May 2024 10:10:59am
Resolved Tac | Tac HAYATABAD | 23 May 2024 08:41:21pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 23 May 2024 06:02:18pm
New Ticket Registered | 23 May 2024 06:02:05pm
24052126000047 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed SDO | SDO HAYATABAD | 25 May 2024 07:30:42pm
Closed SDO | SDO HAYATABAD | 25 May 2024 07:30:39pm
Resolved SDO | SDO HAYATABAD | 21 May 2024 05:58:47pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 21 May 2024 04:14:46pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 21 May 2024 12:59:46pm
New Ticket Registered | 21 May 2024 12:57:15pm
24051726000066 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 20 May 2024 11:41:21am
Resolved XEN | XEN KHYBER | 18 May 2024 10:37:45am
Pending Ticket Escalated | XEN | XEN KHYBER | 18 May 2024 03:33:16am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 17 May 2024 09:33:16pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 17 May 2024 06:18:16pm
New Ticket Registered | 17 May 2024 06:17:38pm
24051126000013 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed SDO | SDO HAYATABAD | 13 May 2024 11:20:22am
Resolved Resolved | SDO | SDO HAYATABAD | 11 May 2024 06:07:52pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 11 May 2024 01:51:45pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 11 May 2024 10:36:45am
New Ticket Registered | 11 May 2024 10:34:52am