Ticket No. | Status | Ref No. | Nature | Type | Source | Feedback | History |
---|---|---|---|---|---|---|---|
24051026000009 | Closed | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed SDO | SDO HAYATABAD |
13 May 2024 01:44:06pm Resolved SDO | SDO HAYATABAD | 10 May 2024 08:11:58am Resolved SDO | SDO HAYATABAD | 10 May 2024 08:11:58am Pending Ticket Escalated | SDO | SDO HAYATABAD | 10 May 2024 06:53:25am Pending Ticket Assigned | Tac | Tac HAYATABAD | 10 May 2024 03:38:25am New Ticket Registered | 10 May 2024 03:36:58am |
24050926000003 | Closed | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed XEN | XEN KHYBER |
11 May 2024 06:05:23pm Resolved resolved | XEN | XEN KHYBER | 9 May 2024 10:22:37am Pending Ticket Escalated | XEN | XEN KHYBER | 9 May 2024 10:21:42am Pending Ticket Escalated | SDO | SDO HAYATABAD | 9 May 2024 04:21:42am Pending Ticket Assigned | Tac | Tac HAYATABAD | 9 May 2024 01:06:42am New Ticket Registered | 9 May 2024 01:06:40am |
24050726000023 | Closed | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed Tac | Tac HAYATABAD |
11 May 2024 08:13:03pm Resolved Tac | Tac HAYATABAD | 7 May 2024 12:45:52pm Pending Ticket Assigned | Tac | Tac HAYATABAD | 7 May 2024 11:44:04am New Ticket Registered | 7 May 2024 11:39:51am |
24042826000054 | Closed | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed XEN | XEN KHYBER |
2 May 2024 02:37:24pm Resolved XEN | XEN KHYBER | 29 Apr 2024 08:35:07am Pending Ticket Escalated | XEN | XEN KHYBER | 29 Apr 2024 05:12:33am Pending Ticket Escalated | SDO | SDO HAYATABAD | 28 Apr 2024 11:12:33pm Pending Ticket Assigned | Tac | Tac HAYATABAD | 28 Apr 2024 07:57:33pm New Ticket Registered | 28 Apr 2024 07:57:10pm |
24042526000028 | Closed Reopened (1) | 02262140021870 | Line Complaints | Power Outage | SMS | Satisfied |
Closed 2 time call dialed but no response so complaint close | Tac | Tac HAYATABAD |
25 Apr 2024 08:32:00pm Resolved Tac | Tac HAYATABAD | 25 Apr 2024 03:31:44pm Reopen As per customer issue still not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 25 Apr 2024 12:58:06pm Resolved resolved | Tac | Tac HAYATABAD | 25 Apr 2024 12:55:02pm Pending Ticket Assigned | Tac | Tac HAYATABAD | 25 Apr 2024 12:14:47pm New Ticket Registered | 25 Apr 2024 12:12:02pm |
24042226000062 | Closed | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed Tac | Tac HAYATABAD |
25 Apr 2024 05:43:23pm Resolved Resolved | Tac | Tac HAYATABAD | 22 Apr 2024 10:53:48pm Pending Ticket Assigned | Tac | Tac HAYATABAD | 22 Apr 2024 07:47:56pm New Ticket Registered | 22 Apr 2024 07:47:16pm |
24041926000006 | Closed | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed 2 time call dialed, But no response So case closed. | XEN | XEN KHYBER |
21 Apr 2024 07:14:40pm Resolved XEN | XEN KHYBER | 19 Apr 2024 03:31:10pm Pending Ticket Escalated | XEN | XEN KHYBER | 19 Apr 2024 01:22:05pm Pending Ticket Escalated | SDO | SDO HAYATABAD | 19 Apr 2024 07:22:05am Pending Ticket Assigned | Tac | Tac HAYATABAD | 19 Apr 2024 04:07:05am New Ticket Registered | 19 Apr 2024 04:07:00am |
24041526000050 | Closed Reopened (1) | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed 2 time call dialed but no response so complaint close | XEN | XEN KHYBER |
17 Apr 2024 08:13:04pm Resolved XEN | XEN KHYBER | 16 Apr 2024 11:30:52am Pending Ticket Escalated | XEN | XEN KHYBER | 16 Apr 2024 02:12:16am Pending Ticket Escalated | SDO | SDO HAYATABAD | 15 Apr 2024 08:12:16pm Reopen According to the user, the issue has not been resolved. | Tac | Tac HAYATABAD | 15 Apr 2024 04:57:16pm Resolved SDO | SDO HAYATABAD | 15 Apr 2024 04:33:42pm Pending Ticket Escalated | SDO | SDO HAYATABAD | 15 Apr 2024 04:05:18pm Pending Ticket Assigned | Tac | Tac HAYATABAD | 15 Apr 2024 12:50:18pm New Ticket Registered | 15 Apr 2024 12:48:30pm |
24041526000011 | Closed | 02262140021870 | Line Complaints | Power Outage | SMS | Feedback |
Closed 2 Times call dial but no response then complain close | SDO | SDO HAYATABAD |
16 Apr 2024 03:39:45pm Resolved resolved | SDO | SDO HAYATABAD | 15 Apr 2024 10:05:13am Pending Ticket Escalated | SDO | SDO HAYATABAD | 15 Apr 2024 09:18:56am Pending Ticket Assigned | Tac | Tac HAYATABAD | 15 Apr 2024 06:03:56am New Ticket Registered | 15 Apr 2024 06:03:53am |
24041326000057 | Closed Reopened (1) | 02262140021870 | Line Complaints | Fluctuation | SMS | Feedback |
Closed 2 time call dialed but no response so complaint close | XEN | XEN KHYBER |
15 Apr 2024 12:19:31pm Resolved XEN | XEN KHYBER | 14 Apr 2024 08:45:07am Resolved XEN | XEN KHYBER | 14 Apr 2024 08:45:07am Pending Ticket Escalated | XEN | XEN KHYBER | 14 Apr 2024 04:07:00am Pending Ticket Escalated | SDO | SDO HAYATABAD | 13 Apr 2024 10:07:00pm Reopen According to the user, the issue has not been resolved. | Tac | Tac HAYATABAD | 13 Apr 2024 06:52:00pm Resolved SDO | SDO HAYATABAD | 13 Apr 2024 05:34:55pm Resolved SDO | SDO HAYATABAD | 13 Apr 2024 05:34:55pm Pending Ticket Escalated | SDO | SDO HAYATABAD | 13 Apr 2024 02:15:43pm Pending Ticket Assigned | Tac | Tac HAYATABAD | 13 Apr 2024 11:00:43am New Ticket Registered | 13 Apr 2024 11:00:23am |