Ticket No. Status Ref No. Nature Type Source Feedback History
24041326000004 Closed 02262140021870 Line Complaints Power Outage SMS Satisfied Closed XEN | XEN KHYBER | 24 Apr 2024 05:08:49pm
Resolved XEN | XEN KHYBER | 13 Apr 2024 05:33:42pm
Pending Ticket Escalated | XEN | XEN KHYBER | 13 Apr 2024 10:25:05am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 13 Apr 2024 04:25:05am
Pending Ticket Assigned | Tac | Tac HAYATABAD | 13 Apr 2024 01:10:05am
New Ticket Registered | 13 Apr 2024 01:10:03am
24041026000037 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 24 Apr 2024 05:27:44pm
Resolved XEN | XEN KHYBER | 11 Apr 2024 08:35:29am
Pending Ticket Escalated | XEN | XEN KHYBER | 11 Apr 2024 01:06:50am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 10 Apr 2024 07:06:50pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 10 Apr 2024 03:51:50pm
New Ticket Registered | 10 Apr 2024 03:51:13pm
24033026000093 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed 2 times calls but no response so Complain Closed. | XEN | XEN KHYBER | 7 Apr 2024 08:08:03pm
Resolved XEN | XEN KHYBER | 31 Mar 2024 03:55:02pm
Pending Ticket Escalated | XEN | XEN KHYBER | 30 Mar 2024 11:00:51pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 30 Mar 2024 05:00:51pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 30 Mar 2024 01:45:51pm
New Ticket Registered | 30 Mar 2024 01:44:01pm
24032526000026 Closed 02262140021870 Line Complaints Low/ High Voltage - Short Term SMS Feedback Closed 2 time Calls dialed. But no response. so case closed. | SDO | SDO HAYATABAD | 26 Mar 2024 12:58:30pm
Resolved complaint has been resolved. | SDO | SDO HAYATABAD | 26 Mar 2024 01:07:58am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 25 Mar 2024 07:41:10pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 25 Mar 2024 01:41:10pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 25 Mar 2024 01:41:10pm
New Ticket Registered | 25 Mar 2024 01:40:30pm
24032326000041 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 24 Apr 2024 06:31:32pm
Resolved XEN | XEN KHYBER | 24 Mar 2024 08:56:43am
Pending Ticket Escalated | XEN | XEN KHYBER | 24 Mar 2024 04:15:16am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 23 Mar 2024 10:15:16pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 23 Mar 2024 07:00:16pm
New Ticket Registered | 23 Mar 2024 06:54:50pm
24031126000037 Closed 02262140021870 Leads / Requests/ Others Loadshedding Schedule SMS Feedback Closed 2 time Calls dialled. But no response. so the case closed. | SDO | SDO HAYATABAD | 13 Mar 2024 08:16:13pm
Resolved SDO | SDO HAYATABAD | 12 Mar 2024 07:49:35am
Pending Ticket Assigned | SDO | SDO HAYATABAD | 11 Mar 2024 08:21:03pm
New Ticket Registered | 11 Mar 2024 08:20:34pm
24030226000100 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 6 Mar 2024 10:32:12pm
Resolved XEN | XEN KHYBER | 3 Mar 2024 07:43:53am
Pending Ticket Escalated | XEN | XEN KHYBER | 2 Mar 2024 11:07:00pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 2 Mar 2024 05:07:00pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 2 Mar 2024 01:52:01pm
New Ticket Registered | 2 Mar 2024 01:47:34pm
24022326000017 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 26 Feb 2024 01:56:33pm
Resolved Resolved | XEN | XEN KHYBER | 24 Feb 2024 11:38:01am
Pending Ticket Escalated | XEN | XEN KHYBER | 24 Feb 2024 12:03:58am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 23 Feb 2024 06:03:58pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 23 Feb 2024 02:48:58pm
New Ticket Registered | 23 Feb 2024 02:48:31pm
24022026000046 Closed Reopened (3) 02262140021870 Line Complaints Phase Issue Call Center Feedback Closed call dial consumer no response case closed | XEN | XEN KHYBER | 26 Feb 2024 02:45:11pm
Resolved resolved | XEN | XEN KHYBER | 23 Feb 2024 11:14:24am
Pending Ticket Escalated | XEN | XEN KHYBER | 23 Feb 2024 04:13:21am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 22 Feb 2024 10:13:21pm
Reopen As per consumer issue not resolved via SMS 923335685458 | Tac | Tac HAYATABAD | 22 Feb 2024 06:58:21pm
Resolved resolved | Tac | Tac HAYATABAD | 22 Feb 2024 06:35:24pm
Resume resolved | Tac | Tac HAYATABAD | 22 Feb 2024 06:34:44pm
Onhold will be resolved | Tac | Tac HAYATABAD | 21 Feb 2024 01:20:44pm
Reopen As per consumer issue not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 21 Feb 2024 10:11:19am
Resolved resolved | SE | S.E KHYBER CIRCLE | 21 Feb 2024 09:58:22am
Pending Ticket Escalated | SE | S.E KHYBER CIRCLE | 21 Feb 2024 06:48:15am
Pending Ticket Escalated | XEN | XEN KHYBER | 20 Feb 2024 09:48:15pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 20 Feb 2024 03:48:15pm
Reopen As per customer issue still not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 20 Feb 2024 12:33:15pm
Resolved Resolved | Tac | Tac HAYATABAD | 20 Feb 2024 12:27:26pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 20 Feb 2024 11:20:40am
New Ticket Registered | 20 Feb 2024 11:06:37am
24021926000088 Closed Reopened (5) 02262140021870 Line Complaints Power Outage SMS Feedback Closed 2 times calls but no response so Complain Closed. | Tac | Tac HAYATABAD | 23 Feb 2024 11:43:53am
Resolved resolved | Tac | Tac HAYATABAD | 22 Feb 2024 06:34:07pm
Reopen As per customer issue still not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 22 Feb 2024 03:30:20pm
Resolved Tac | Tac HAYATABAD | 22 Feb 2024 03:15:09pm
Resolved Tac | Tac HAYATABAD | 22 Feb 2024 03:15:08pm
Resolved Tac | Tac HAYATABAD | 22 Feb 2024 03:15:08pm
Reopen As per customer issue still not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 22 Feb 2024 01:44:27pm
Resolved resolved | XEN | XEN KHYBER | 22 Feb 2024 10:47:43am
Pending Ticket Escalated | XEN | XEN KHYBER | 22 Feb 2024 06:20:21am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 22 Feb 2024 12:20:21am
Reopen According to the user, the issue has not been resolved. | Tac | Tac HAYATABAD | 21 Feb 2024 09:05:21pm
Resolved resolved | XEN | XEN KHYBER | 21 Feb 2024 09:59:34am
Pending Ticket Escalated | XEN | XEN KHYBER | 21 Feb 2024 04:14:22am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 20 Feb 2024 10:14:22pm
Reopen According to the user, the issue has not been resolved. | Tac | Tac HAYATABAD | 20 Feb 2024 06:59:22pm
Resolved Resolved | XEN | XEN KHYBER | 20 Feb 2024 12:20:26pm
Pending Ticket Escalated | XEN | XEN KHYBER | 20 Feb 2024 12:59:39am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 19 Feb 2024 06:59:39pm
Reopen As per customer issue still not resolved via sms 923335685458 | Tac | Tac HAYATABAD | 19 Feb 2024 03:44:39pm
Resolved Tac | Tac HAYATABAD | 19 Feb 2024 01:53:01pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 19 Feb 2024 11:53:39am
New Ticket Registered | 19 Feb 2024 11:52:18am