Ticket No. Status Ref No. Nature Type Source Feedback History
24021826000111 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed CALL DIALLED BUT NO RESPONSE SO CASE CLOSE | XEN | XEN KHYBER | 20 Feb 2024 10:23:25am
Resolved resolved | XEN | XEN KHYBER | 19 Feb 2024 09:54:04am
Pending Ticket Escalated | XEN | XEN KHYBER | 19 Feb 2024 06:46:58am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 19 Feb 2024 12:46:58am
Pending Ticket Assigned | Tac | Tac HAYATABAD | 18 Feb 2024 09:31:58pm
New Ticket Registered | 18 Feb 2024 09:21:57pm
24020926000013 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed call dialed, But no response So case closed. | XEN | XEN KHYBER | 11 Feb 2024 02:02:10pm
Resolved resolve | XEN | XEN KHYBER | 10 Feb 2024 01:38:38pm
Pending Ticket Escalated | XEN | XEN KHYBER | 10 Feb 2024 12:45:19am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 9 Feb 2024 06:45:19pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 9 Feb 2024 03:30:19pm
New Ticket Registered | 9 Feb 2024 03:30:16pm
24020626000032 Closed 02262140021870 Line Complaints Power Outage SMS Satisfied Closed call dialed but consumer not response so case closed | Tac | Tac HAYATABAD | 7 Feb 2024 02:25:42pm
Resolved Tac | Tac HAYATABAD | 6 Feb 2024 07:29:10pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 6 Feb 2024 05:29:25pm
New Ticket Registered | 6 Feb 2024 05:28:50pm
24020126000046 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed Tac | Tac HAYATABAD | 2 Feb 2024 03:18:51pm
Resolved resolved | Tac | Tac HAYATABAD | 1 Feb 2024 04:42:09pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 1 Feb 2024 04:20:31pm
New Ticket Registered | 1 Feb 2024 04:19:37pm
24013126000041 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 1 Feb 2024 05:18:49pm
Resolved XEN | XEN KHYBER | 1 Feb 2024 01:44:03pm
Pending Ticket Escalated | XEN | XEN KHYBER | 31 Jan 2024 08:36:43pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 31 Jan 2024 02:36:43pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 31 Jan 2024 11:21:43am
New Ticket Registered | 31 Jan 2024 11:18:32am
24012926000063 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed Call dialed but no response so complaint closed.   | XEN | XEN KHYBER | 31 Jan 2024 12:04:41pm
Resolved Issue has been resolve | XEN | XEN KHYBER | 30 Jan 2024 08:22:35am
Pending Ticket Escalated | XEN | XEN KHYBER | 29 Jan 2024 11:06:07pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 29 Jan 2024 05:06:07pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 29 Jan 2024 01:51:08pm
New Ticket Registered | 29 Jan 2024 01:49:14pm
24010326000042 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 5 Jan 2024 09:29:19am
Resolved Resolved | XEN | XEN KHYBER | 4 Jan 2024 11:32:48am
Pending Ticket Escalated | XEN | XEN KHYBER | 4 Jan 2024 12:09:58am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 3 Jan 2024 06:09:58pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 3 Jan 2024 02:54:58pm
New Ticket Registered | 3 Jan 2024 02:47:28pm
23123026000001 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 1 Jan 2024 08:53:53am
Resolved Resolved | XEN | XEN KHYBER | 30 Dec 2023 05:03:27pm
Pending Ticket Escalated | XEN | XEN KHYBER | 30 Dec 2023 04:30:39pm
Pending Ticket Escalated | SDO | SDO HAYATABAD | 30 Dec 2023 10:30:39am
Pending Ticket Assigned | Tac | Tac HAYATABAD | 30 Dec 2023 07:15:39am
New Ticket Registered | 30 Dec 2023 07:15:36am
23122726000043 Closed 02262140021870 Line Complaints Power Outage SMS Feedback Closed XEN | XEN KHYBER | 30 Dec 2023 10:22:08am
Resolved resolved | XEN | XEN KHYBER | 28 Dec 2023 11:23:25am
Pending Ticket Escalated | XEN | XEN KHYBER | 28 Dec 2023 04:05:11am
Pending Ticket Escalated | SDO | SDO HAYATABAD | 27 Dec 2023 10:05:11pm
Pending Ticket Assigned | Tac | Tac HAYATABAD | 27 Dec 2023 06:50:11pm
New Ticket Registered | 27 Dec 2023 06:49:44pm
23122326000076 Closed 02262140021870 Leads / Requests/ Others Loadshedding Schedule SMS Unsatisfied Closed 2 times call dialed but customer not attend so complaint close | SDO | SDO HAYATABAD | 25 Dec 2023 03:09:11pm
Resolved Resolved | SDO | SDO HAYATABAD | 24 Dec 2023 07:14:36am
Pending Ticket Assigned | SDO | SDO HAYATABAD | 23 Dec 2023 09:00:18pm
New Ticket Registered | 23 Dec 2023 08:57:45pm