Ticket No. | Status | Ref No. | Nature | Type | Source | Feedback | History |
---|---|---|---|---|---|---|---|
23012314000157 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed XEN | XEN ISLAMABAD-II |
28 Jan 2023 02:13:55pm Resolved XEN | XEN ISLAMABAD-II | 23 Jan 2023 09:59:12pm Resolved XEN | XEN ISLAMABAD-II | 23 Jan 2023 09:59:12pm Resolved XEN | XEN ISLAMABAD-II | 23 Jan 2023 09:59:11pm Resolved XEN | XEN ISLAMABAD-II | 23 Jan 2023 09:59:07pm Pending Ticket Escalated | XEN | XEN ISLAMABAD-II | 23 Jan 2023 05:48:49pm Pending Ticket Escalated | SDO | SDO G-9 SECTOR | 23 Jan 2023 11:48:49am Pending Ticket Assigned | Tac | Tac G-9 | 23 Jan 2023 08:33:49am New Ticket Registered | 23 Jan 2023 08:33:36am |
22122614000228 | Closed Reopened (2) | 13141232321600 | Leads / Requests/ Others | Loadshedding Schedule | Call Center | Feedback |
Closed 2 call dailed but no responce so ticket close | SDO | SDO G-9 SECTOR |
28 Dec 2022 02:02:19pm Resolved 24/3 | SDO | SDO G-9 SECTOR | 27 Dec 2022 10:42:35am Reopen As per consumer issue not resolved kindly check it. | SDO | SDO G-9 SECTOR | 27 Dec 2022 10:34:57am Resolved SDO | SDO G-9 SECTOR | 26 Dec 2022 08:55:46pm Reopen As per consumer issue not resolved kindly check it. | SDO | SDO G-9 SECTOR | 26 Dec 2022 01:49:21pm Resolved 24/3 | SDO | SDO G-9 SECTOR | 26 Dec 2022 01:27:58pm Pending Ticket Assigned | SDO | SDO G-9 SECTOR | 26 Dec 2022 01:20:34pm New Ticket Registered | 26 Dec 2022 01:20:27pm |
22120714000354 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed 1 time call dialed but no response so complaint closed. | Tac | Tac G-9 |
8 Dec 2022 03:32:13pm Resolved Tac | Tac G-9 | 7 Dec 2022 09:23:55pm Pending Ticket Assigned | Tac | Tac G-9 | 7 Dec 2022 07:57:23pm New Ticket Registered | 7 Dec 2022 07:54:44pm |
22112614000055 | Closed | 13141232321600 | Leads / Requests/ Others | Loadshedding Schedule | Call Center | Feedback |
Closed As per consumer issue resolved so case closed. | SDO | SDO G-9 SECTOR |
27 Nov 2022 10:29:46am Resolved SDO | SDO G-9 SECTOR | 26 Nov 2022 06:06:35pm Pending Ticket Assigned | SDO | SDO G-9 SECTOR | 26 Nov 2022 10:14:47am New Ticket Registered | 26 Nov 2022 09:42:08am |
22102914000232 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed As per consumer issue resolve so case close. | Tac | Tac G-9 |
29 Oct 2022 02:22:43pm Resolved Tac | Tac G-9 | 29 Oct 2022 02:01:46pm Pending Ticket modify | 29 Oct 2022 01:22:48pm Pending Ticket Assigned | Tac | Tac G-9 | 29 Oct 2022 12:29:41pm New Ticket Registered | 29 Oct 2022 12:29:18pm |
22091814000812 | Closed | 13141232321600 | Line Complaints | Damaged Transformer - Urban | Call Center | Feedback |
Closed XEN | XEN ISLAMABAD-II |
24 Sep 2022 11:52:32am Resolved XEN | XEN ISLAMABAD-II | 18 Sep 2022 08:47:48pm Pending Ticket Assigned | XEN | XEN ISLAMABAD-II | 18 Sep 2022 08:29:46pm New Ticket Registered | 18 Sep 2022 08:29:42pm |
22091714000616 | Closed | 13141232321600 | Line Complaints | Damaged Transformer - Urban | Call Center | Feedback |
Closed SE | S.E ISLAMABAD |
21 Sep 2022 10:33:36am Resolved SE | S.E ISLAMABAD | 18 Sep 2022 06:11:00pm Resolved SE | S.E ISLAMABAD | 18 Sep 2022 06:11:00pm Resolved SE | S.E ISLAMABAD | 18 Sep 2022 06:11:00pm Resolved SE | S.E ISLAMABAD | 18 Sep 2022 06:10:59pm Resolved SE | S.E ISLAMABAD | 18 Sep 2022 06:10:57pm Resolved SE | S.E ISLAMABAD | 18 Sep 2022 06:10:57pm Pending Ticket Escalated | SE | S.E ISLAMABAD | 17 Sep 2022 08:07:56pm Pending Ticket Assigned | XEN | XEN ISLAMABAD-II | 17 Sep 2022 10:07:56am New Ticket Registered | 17 Sep 2022 10:07:51am |
22082414000005 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed XEN | XEN ISLAMABAD-II |
26 Aug 2022 11:19:35am Resolved XEN | XEN ISLAMABAD-II | 24 Aug 2022 09:19:47pm Pending Ticket Escalated | XEN | XEN ISLAMABAD-II | 24 Aug 2022 09:22:02am Pending Ticket Escalated | SDO | SDO G-9 SECTOR | 24 Aug 2022 03:22:02am Pending Ticket Assigned | Tac | Tac G-9 | 24 Aug 2022 12:07:02am New Ticket Registered | 24 Aug 2022 12:06:56am |
22080114000876 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed Tac | Tac G-9 |
2 Aug 2022 11:08:19am Resolved Tac | Tac G-9 | 1 Aug 2022 04:34:42pm Pending Ticket Assigned | Tac | Tac G-9 | 1 Aug 2022 03:44:22pm New Ticket Registered | 1 Aug 2022 03:44:15pm |
22071414000222 | Closed | 13141232321600 | Line Complaints | Power Outage | Call Center | Feedback |
Closed Tac | Tac G-9 |
17 Jul 2022 09:05:19pm Resolved Tac | Tac G-9 | 14 Jul 2022 07:34:14am Pending Ticket Assigned | Tac | Tac G-9 | 14 Jul 2022 05:25:10am New Ticket Registered | 14 Jul 2022 05:23:00am |